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We are Good to Go

‘We are ‘Good to Go’. We are delighted to be welcoming you back to Ten Squar...

25 Sep 2020

We are Good to Go

‘We are ‘Good to Go’. We are delighted to be welcoming you back to Ten Square Hotel, we have missed you and are grateful for the gradual return to providing you with a warm welcome and hospitality in the heart of the city’.

As we chart our way through these uncertain times, you may rest assured that we have made the preparation to ensure that you have a restful, relaxing, safe and welcoming return to Ten Square Hotel with the following implementations:

  • Pre-arrival guestroom registration, to reduce the amount of time spent at the reception desk upon arrival
  • Guestroom express / contactless check-out
  • Hand sanitisation units in the entrance foyer and throughout the public spaces of the hotel
  • Introduction of one way pedestrian systems
  • Enhanced guestroom cleaning procedures with amendments to service provision to minimize unnecessary interaction and contamination opportunities
  • Adapted food and beverage service standards and procedures to allow for social distancing and reduced physical contact
  • Increased signage and displays communicating guidance and procedures in public areas
  • Use of PPE by staff in both customer facing and non-customer facing operations, to ensure reduced potential transmission and general health and well-being of both staff and customers
  • Provision of contactless payment methods
  • Reduced seating capacities in public restaurants and private function rooms, in line with current guidance and legislation
  • Track and trace procedures for all parties entering the hotel
  • Delivery of services in light of extensive risk assessments of all hotel services
  • Adapted procedures ensuring safe receival and storage of all goods and supplies entering the hotel

We continue to liaise weekly with our trade bodies, Northern Ireland Hotels Federation, Hospitality Ulster, Tourism Northern Ireland and Belfast Chamber of Trade and Commerce regarding interpretation of the guidance and legislation delivered by the Northern Ireland Executive and the Public Health Authority.